Shipping and Delivery


We currently deliver to the following regions.


Ø  Southeast Queensland

Ø  Mackay, Maryborough, Rockhampton & Wide Bay


Ø  Greater Sydney

Ø  Central Coast, Newcastle, Wollongong

Ø  Albury & Orange

Ø  Canberra


Ø  Melbourne Metropolitan

Ø  Albury, Wodonga, Wagga Wagga, Ballarat, Gisborne, Bacchus Marsh, Shepparton, Wodonga, Kyneton, Pakenham, Sunbury, Mornington Peninsula, Cranbourne & Geelong


You can check to see if we deliver to your area by adding an item to your cart and using the shipping calculator on the cart page. If we don’t deliver to your location now, we are working on it! Please follow us on social media for updates. 


Shipping Costs

Delivery is free to most of the above regions but delivery to some outer regions will incur a small delivery fee. You can calculate shipping costs in our Shop prior to finalising your purchase.


Delivery Timing

We process and ship online orders weekly. Place your order before midnight on Sunday, and you will receive your order the following week.


How it works?

We can only deliver to addresses that offer a secure, dry and shaded parcel storage location, and that agree that the parcel will be unpacked, and its products placed into refrigeration within 8 hours of delivery to maintain product freshness and taste. When you place an order, you can specify a safe area for the delivery of your package.

Placing an order indicates your agreement to these conditions of delivery, please refer to our Terms and Conditions for more information. 

We ship weekly, and depending on your location, delivery time once shipped is 1-5 days.

After picking your order we freeze your products prior to shipping to ensure they arrive at a safe temperature. Freezing does not affect product quality.

Once picked, we pack your order in an environmentally friendly, biodegradable, insulated box, and delivered direct to your door via a courier service.

Once your products arrive, they should be unpacked and placed in refrigeration within 8 hours.


Delivery Notifications

After receiving your order confirmation, the night before the delivery day you will receive a text message regarding the delivery the following day, along with a tracking link.

Once your package has been delivered, you will receive another text message when the package has been delivered to your address. 

Then it’s time to enjoy your deliciously drinkable Upple® products!


Our Insulated Boxes

We use Planet Protector Packaging made from bio-degradable wool to keep the products cool on their way to your door.

These highly effective liners are made from re-purposed non-primary grade wool that is washed, scoured and felted to form the insulation.

This wool is home compostable and biodegradable, suitable to place in your home green garden bin or to bury in your backyard. Alternatively, click here for more information on how to re-use, recycle and repurpose all the packaging components of your delivery.